AMAZON 3D PRODUCT SCANNING SERVICES
INSTRUCTION GUIDE
Contents
How to Grant Access
3P sellers: How to grant only Create 3D Models scanning access
- Sign in to Seller Central using the primary account.
- Navigate to the top right corner, hover over the gear icon (settings), and choose “User Permissions.”
- Find the user you wish to provide access to, and click on “Manage Global Permissions” for that specific user.
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- Find the “Create 3D Models” permission under the “Growth” section and set it to “View & Edit.”
- Once done, click “Save Changes” at the bottom of the page.
1P Vendors: Who Can Access Mobile 3D Scanning?
- Any user who signs into the Amazon Vendor app using the primary account.
- Any user assigned the “Contributor” role with permissions for “Product Management,” allowing them to add, edit, and remove products within the vendor catalog.
- In the “Role and Permissions” section, if the user is an Admin, they will already have access.
- If the user is a Contributor, find the “Product Management” permissions and toggle the setting to the right.
- Click “Save” at the top of the page to confirm the changes.
What Products Can Be Scanned?
A product is eligible for scanning if it meets the following criteria:
- It offers a 3D Customer Experience (such as View-in-3D, View-In-Your-Room, or AR Virtual Try-On).
- The Selling Partner is registered for the product’s brand in Amazon’s Brand Registry.
- Amazon does not already have an existing 3D model for the product.
- The product has not been previously scanned and rejected by another Selling Partner.
While Amazon will attempt to create a 3D model from any completed scan, not all products can be successfully modeled.
Products with the following characteristics are less likely to be successfully modeled:
Large amounts of dense fur or hair
Multiple layers of
transparency
Multiple objects (sets)
Very complex geometries or textures
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